Feature highlight

Customer Interviews

Feature highlight

Customer Interviews

Feature highlight

Customer Interviews

Win-Loss and
Churn Interviews

Win-Loss and
Churn Interviews

On-demand customer interviews for B2B SaaS.

On-demand customer interviews for B2B SaaS.

No risk 30-day trial period

No onboarding fees

Find out why your customers really left you

Find out why your customers really left you

Customer interviews are often more candid when carried out by a third-party. At Uncovered, we'll either hold the interview on your behalf, or as an indirect party. Depending on your needs and wishes, our product professionals will gain the insights you're missing.

Customer interviews are often more candid when carried out by a third-party.

At Uncovered, we'll either hold the interview on your behalf, or as an indirect party.

Depending on your needs and wishes, our product professionals will gain the insights you're missing.

Customer interviews are often more candid when carried out by a third-party. At Uncovered, we'll either hold the interview on your behalf, or as an indirect party. Depending on your needs and wishes, our product professionals will gain the insights you're missing.

Win-Loss

Need to learn why you lost a deal? Which competitor(s) you lost to? Or if decision paralysis was a factor?

Win-loss interviews provide hidden customer insights, and are key to increasing win-rates.

Understanding Deal Outcomes

Identify which competitors are winning over your prospects and why, to identify how to win.

Understanding Deal Outcomes

Identify which competitors are winning over your prospects and why, to identify how to win.

Understanding Deal Outcomes

Identify which competitors are winning over your prospects and why, to identify how to win.

Analysing Decision Paralysis

Discover if and why prospects fail to make a buying decision, to enhance engagement strategies.

Analysing Decision Paralysis

Discover if and why prospects fail to make a buying decision, to enhance engagement strategies.

Analysing Decision Paralysis

Discover if and why prospects fail to make a buying decision, to enhance engagement strategies.

Unpacking Price Sensitivity

Determine how pricing influences deal outcomes to adjust strategies and improve win rates.

Unpacking Price Sensitivity

Determine how pricing influences deal outcomes to adjust strategies and improve win rates.

Unpacking Price Sensitivity

Determine how pricing influences deal outcomes to adjust strategies and improve win rates.

Churn

Why did a customer cancel or not renew? How can you decrease churn rates?

Churn interviews are necessary to improve customer retention and identify weaknesses in your offering.

Comparing Competitive Offerings

Learn what competitors are offering that may be attracting your customers away from your product.

Comparing Competitive Offerings

Learn what competitors are offering that may be attracting your customers away from your product.

Comparing Competitive Offerings

Learn what competitors are offering that may be attracting your customers away from your product.

Understanding Why a Customer Churned

Identify why customers leave and to whom they switch, to better strategise against competitors.

Understanding Why a Customer Churned

Identify why customers leave and to whom they switch, to better strategise against competitors.

Understanding Why a Customer Churned

Identify why customers leave and to whom they switch, to better strategise against competitors.

Identify Missing Features

Discover where your product falls short, such as missing features or user experience.

Identify Missing Features

Discover where your product falls short, such as missing features or user experience.

Identify Missing Features

Discover where your product falls short, such as missing features or user experience.

Save €20k+ by avoiding a market research agency

Let Uncovered handle your customer interviews and analysis.
Our Enterprise Eva tier includes 20+ Interviews/Year

Uncovered automates Competitive Intelligence for B2B SaaS marketing, product, and sales teams. Monitor your competitors pricing, positioning, feature changes, A/B tests, and more.

Made in Europe 🇪🇺

Uncovered Intelligence UAB. All rights reserved. © 2024

Uncovered automates Competitive Intelligence for B2B SaaS marketing, product, and sales teams. Monitor your competitors pricing, positioning, feature changes, A/B tests, and more.

Made in Europe 🇪🇺

Uncovered Intelligence UAB. All rights reserved.
© 2024

Uncovered automates Competitive Intelligence for B2B SaaS marketing, product, and sales teams. Monitor your competitors pricing, positioning, feature changes, A/B tests, and more.

Made in Europe 🇪🇺

Uncovered Intelligence UAB. All rights reserved. © 2024